Terms of use
Last updated 8 November 2026
These terms are an agreement between you and FeastFlow, run by Cael Jones in the United Kingdom ("we"). By creating an account or buying a plan, you agree to them. Please read the parts on payments and food safety in particular.
What FeastFlow does
FeastFlow plans a meal backwards from the time you want to eat, suggests fixes when dishes clash, checks what you've got from photos, and talks you through cooking. Parts of it use AI.
Your account
You sign in with Google or Apple. Keep that account secure: you're responsible for what's done with your FeastFlow account. You must be 18 or over to buy a plan.
Plans and payment
- Monthly and annual plans renew automatically at the end of each period, at the price shown when you subscribed, until you cancel. We'll tell you before any price change takes effect, and you can cancel before it does.
- Cancelling: go to Account → Manage billing at any time. You keep access until the end of the period you've paid for, and you won't be charged again.
- The 3-day pass is a one-off payment that gives 72 hours of access from the moment you buy it. It doesn't renew.
- Prices are in pounds sterling or US dollars and include any VAT or sales tax we have to charge. Stripe processes payments.
Refunds
If FeastFlow isn't right for you, email hello@feastflow.co.uk within 14 days of your first payment for a plan or pass and we'll refund it in full. After that, payments aren't refundable except where the law says otherwise, but you can cancel a plan at any time so it doesn't renew. Nothing here affects your legal rights as a consumer, including if the service is faulty.
Cooking and food safety
FeastFlow's timings, temperatures and suggestions are guidance based on typical recipes and equipment. Ovens, cuts of meat and portion sizes vary, and AI can make mistakes. Always:
- check that food, especially meat, poultry and stuffing, is cooked through and piping hot, ideally with a food thermometer;
- follow the cooking instructions on any food packaging;
- check ingredients yourself for allergens. FeastFlow's allergy warnings depend on what's been entered and can't guarantee a dish is safe for someone with an allergy.
You're responsible for how you prepare, cook and serve food.
Using FeastFlow fairly
Please don't misuse the service: for example, don't try to get around the paywall or usage limits, overload or attack our systems, use automated tools to make large numbers of requests, or use the AI to create anything unlawful or harmful. We may limit or close an account that does, and will refund any unused time on a paid plan unless the misuse was serious.
Your content
Your recipes, menus and photos stay yours. You give us permission to store and process them only to run FeastFlow for you. Our privacy policy explains how we handle them.
Availability and changes
We work to keep FeastFlow running but can't promise it will never be unavailable, for example during maintenance or if a supplier has an outage. We may improve or change features. If we ever stop offering FeastFlow, we'll give you reasonable notice and refund any unused time on a paid plan.
Our responsibility to you
If we break these terms, we're responsible for loss or damage you suffer that was a foreseeable result. We aren't responsible for losses that weren't foreseeable, or for business losses: FeastFlow is for personal, home use. Nothing in these terms limits our liability where the law doesn't allow it, including for death or personal injury caused by our negligence, or for fraud.
Changes to these terms
We may update these terms, for example to reflect new features or legal requirements. We'll tell you about significant changes before they take effect. If you don't agree, you can cancel.
The law
These terms are governed by the law of England and Wales. If you live elsewhere in the UK, or in another country, you keep the protection of the consumer laws where you live, and can bring a claim in your local courts.
Contact
Questions or complaints: hello@feastflow.co.uk.